Accessibility audits and remediation

It applies if you provide in-scope services to consumers: e-commerce, consumer banking, passenger transport, e-books and dedicated software, electronic communications, or services giving access to audiovisual media. Member States apply the rules from 28 June 2025, and microenterprises providing services are exempt. Scope depends on your specific service and where you operate; get in touch if you’re unsure where you sit.

An audit is a one-time evaluation. Axall ACP keeps you compliant after it: status tracking and assignment per issue, a regulatory view per service category, and hosted reports that update as fixes are validated, so nothing is managed in spreadsheets across teams.

IAAP is the field's recognised credentialing body, and its certifications require passing a proctored exam. WAS covers creating accessible web solutions, identifying issues, and remediating them. CPACC covers disabilities and assistive technologies, accessibility and universal design, and standards, laws, and management strategies. Together, they mean our findings come from verified, examined expertise. We're the first in Lithuania to hold both.

Depends on scope, complexity, and whether you need full ACR documentation, but a minimum of 4 weeks. We scope every engagement individually — get in touch with your digital property details for a proposal.

Screen readers surface the same underlying structure — headings, roles, states, accessible names, landmarks — that other assistive technology depends on too. Voice control activates elements by their accessible name; switch access relies on focus order; braille displays read the same programmatic labels. When that structure is built correctly for a screen reader, it's built correctly for these other tools as well. That is why screen reader testing is our standard: it is the most sensitive method for catching the structural issues that affect all of them. Where a criterion depends on a different interaction pattern — like Label in Name for voice control — we verify that criterion directly, alongside the screen reader evaluation.

The legal requirements are set in the European Accessibility Act and, for public sector bodies, the Web Accessibility Directive. EN 301 549 is the European standard that supports them. Conforming to a harmonised standard whose reference is published in the Official Journal of the EU gives a presumption of conformity, within what the standard covers. WCAG is the basis of EN 301 549’s web content requirements, and EN 301 549 adds hardware, non-web software, documents and support services.

No. Neither the EAA nor the WAD requires an ACR. The EAA requires service providers to publish information on how each service meets the requirements, in their general terms and conditions or an equivalent document. The WAD requires public sector bodies to publish an accessibility statement. An ACR is a format procurement and legal teams recognise for that evidence.

If you operate in the Lithuanian market, XIV-1633, which implements the EAA, is the governing text. Scope and enforcement details are set nationally.

f you operate in the Lithuanian market, XIV-1633, which implements the EAA, is the governing text. Scope and enforcement details are set nationally.